Welcome to batchfuse.shop. To ensure you have a clear understanding of our product delivery process, please carefully read the following Shipping and Delivery Terms before purchasing any hammer tools. By placing an order, you agree to the terms outlined below.

  1. Shipping Origin
    Shipping Location: Spain
    All items are shipped centrally from our warehouse in Spain.
  2. Order Processing Time
    Order Processing Time: Same-day processing (on business days)
    Orders for which payment has been successfully received will be reviewed, packaged, and scheduled for shipment on the same day.
    Processing times may be subject to slight adjustments on weekends, public holidays, or during special circumstances.
  3. Logistics and Delivery Partners

To ensure your items are delivered quickly and securely, we partner with professional logistics and delivery companies, including but not limited to:

DHL
SEUR
Correos Express
UPS
GLS

Our system will automatically select the most suitable delivery partner based on the delivery region, estimated transit time, and current inventory status. Once your order has been dispatched, you will receive tracking information.

  1. Delivery Time
    Standard Shipping Time: Approximately 2 days
    Actual delivery times may be subject to delays caused by the delivery region, weather conditions, traffic conditions, logistics scheduling, or force majeure events.
  2. Important Delivery Notes
    Please ensure that you provide accurate and complete delivery information. Delivery failures resulting from incorrect shipping addresses, incorrect contact details, or the recipient being unreachable may lead to delivery delays or incur additional charges.
    If you notice that the outer packaging of your parcel is severely damaged upon receipt, please take photographs immediately and contact our customer service team.
  3. Return and Refund Policy
    Return Period: Returns may be requested within 30 days of receiving the item.
    Returned items must remain in their original, complete condition with intact packaging, and must be suitable for resale.
    Refund Processing Time: Refunds will be credited back to the original payment account within 3 days of the return being approved.
    The actual time it takes for the funds to appear in your account may vary depending on the processing times of your bank or payment provider.
  4. Special Note on Clearance Items

Due to sustained operating losses, the merchant has decided to conduct a clearance sale at a loss. The prices of certain items may be set below their actual cost. Inventory is limited, and items will be available only while stocks last. Clearance items remain eligible for after-sales service in accordance with the website’s current return policy.

  1. Contact Information

If you have any questions regarding shipping, delivery, or your order, please contact us:

Email: ana@batchfuse.shop