Welcome to batchfuse.shop (hereinafter referred to as “this Website”). We value your privacy and are committed to protecting the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while using this Website. By using this Website, you agree to the terms of this Privacy Policy.
- Information Collection
When you browse, register, or purchase products on this Website, we may collect the following information:
Name, contact phone number, and email address;
Shipping address and billing information;
Payment information (securely processed through third-party payment platforms);
Order details, shipping information, and customer service records;
Device information, browsing history, and website usage data.
- Use of Information
The collected information will be used for the following purposes:
To process your orders and payments;
To arrange product delivery and provide after-sales services;
To provide customer support and send order notifications;
To optimize website performance and enhance your shopping experience;
To prevent fraudulent activities and ensure transaction security.
- Information Sharing and Disclosure
We will not sell, rent, or trade your personal information. However, we may share necessary information under the following circumstances:
With payment platforms to complete the payment process;
With logistics and delivery partners to fulfill your orders;
In compliance with applicable laws, regulations, or requests from government agencies.
- Shipping and Delivery Policy
Shipping Origin: Spain
Order Processing Time: Processed on the same day (on business days)
Shipping Duration: Approximately 2 days
Once your order has been shipped, we will provide tracking information for your reference. - Return and Refund Policy
You may request a return within 30 days of receiving your order;
Returned items must remain in their original packaging and in a condition suitable for resale;
Once the returned items have been received and verified, the refund will be issued to your original payment account within 3 days. - Special Note on Clearance Sales
Due to ongoing operating losses, the merchant has decided to conduct a clearance sale at a loss. Prices for certain items may be below cost; inventory is limited and available only while supplies last. During the clearance period, after-sales services—including returns—remain available in accordance with this Website’s Return Policy.
- Information Security
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, or loss. However, due to the inherent nature of internet data transmission, we cannot guarantee absolute data security. 8. Policy Updates
This website reserves the right to modify this Privacy Policy at any time. The updated content will take effect immediately upon its publication on the website.
- Contact Us
If you have any questions regarding this Privacy Policy, please contact us via the following method:
Email: ana@batchfuse.shop